Privacy Policy

FUNAI ELECTRIC CO., LTD. (hereinafter, the "Company") aims to earn deep-seated trust from its stakeholders as a result of its creation of systems for efficient development, manufacturing and sales and after-sales service, and the provision of high-quality products and services to customers in the global market. The Company recognizes the importance of its responsibility to protect the safety of the personal information and privacy of its customers. Accordingly, the Company has formulated the personal information protection policy outlined below, which it endeavors to thoroughly instill among employees, and strives to protect the personal information and privacy of its customers.

1. Acquisition and Use of Personal Information

(1) Acquisition of Personal Information

The Company acquires personal information for proposes such as providing products, services and after-sales services; making inquiries; soliciting gift applications and conducting various types of questionnaires; and registering members. Personal information is used only for the purpose for which it was obtained. Whenever acquiring personal information for purposes other than those indicated above, the Company clearly indicates the purpose for which personal information will be used and obtains customer consent prior to the use of such information.

(2) Use of Personal Information

The Company uses the personal information that it has acquired from customers only within the scope of use for which the information was obtained. When customers provide personal information to the Company, the Company or its subcontractors may communicate with and deliver information to customers via telephone, e-mail or other methods. Customers who do not wish to receive such information may notify the Company, which will cease providing such information.

2. Management and Protection of Personal Information

(1) Management of Personal Information

To ensure the accuracy and safety of personal information, the Company has in place information security and other safety measures. We also have appropriate measures in place to prevent unauthorized access, loss, destruction, falsification and leaks.

(2) Provision to Third Parties

The Company does not disclose personal information to third parties other than its subcontractors without the consent of its customers. However, this constraint shall not apply in the event that the Company receives a request to disclose such information on the basis of legislation by the judiciary, government or similar other public institution.

(3) Subcontractors

With the aim of providing customers with better products and services, for some operations the Company entrusts the handling of personal information to outside contractors. The Company selects its subcontractors carefully; ensures they are covered by non-disclosure agreements that set forth necessary items such as the management of personal information, maintenance of confidentiality and prohibition against the re-provision of information, and appropriate management of subcontractors.

3. Compliance with Legislation and Rules Related to Personal Information

The Company complies with legislation and rules such as the Act on the Protection of Personal Information and the Ordinance for Enforcement of the Act on the Protection of Personal Information. The Company also formulates internal regulations and acts in accordance with these provisions.

4. Disclosure, Correction and Deletion of Personal Information

In the event that the Company receives a request to disclose, correct or delete the personal information provided by a customer, the Company responds in accordance with predefined procedures.

5. Continuous Improvement in the Control System and Structure for Personal Information Protection

The Company ensures that all employees are thoroughly aware of this policy and continuously improves its control system and structure for protecting personal information. This policy is revised as appropriate; please refer to the Company's website for the most recent information.


To ensure that customers can enter personal information safely, the Company employs the Secure Sockets Layer (SSL) encryption technology on its pages for inputting personal information. SSL is used when input data that encrypted on a customer's computer is transmitted to the computer where it is registered.


Please direct any inquiries related to the access, revision or deletion of personal information to this site's inquiries other than those related to products.

・Use of Cookies

The Company's website uses cookies in some cases to enhance its provision of information and services, as well as to make the site more convenient. However, cookies are not used to acquire information that can be used to identify individuals.

In their browser software settings, customers can elect to not receive cookies or to display warnings when cookies are received. However, such settings may result in constraints on the use of some or all services.